Just yesterday, we came in from outside and soon realized the front door had blown open and Max was nowhere to be found. This is a pet owners worst nightmare and we frantically drove through the neighbourhood looking for our precious dog.
Thankfully, Max had his SmartTag on his collar. In less than 15 minutes, I received an email from IDtag.com informing me that Max had been found , providing the finders contact information. Before I could even call the finder, IDtag.com called me and connected us together.
We are so grateful and relieved to have Max back. I cannot thank IDtag enough for their prompt and caring customer service!