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IDTAG.com Terms and Conditions of Service


BY USING THE IDTAG.COM PLATFORM, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF USE BELOW. IF YOU DO NOT AGREE TO THE TERMS OF USE, DO NOT CONTINUE WITH YOUR REGISTRATION


For the purposes of this agreement, IDTAG.com is hereby referred to as "Company" and the customer purchasing an ID tag and web subscription service is defined as "Customer."


Customer agrees to all of the terms and conditions outlined in this document prior to their purchase of ID tags and web subscription service. By purchasing ID tags and service from Company, Customer acknowledges that they have read and agree to the following terms and conditions.


Definition of Service

For the purposes of this agreement service is defined as follows.

The maintenance of Customer contact and pet information in an online database. The maintenance of a call center for the purpose of receiving reports of lost and or found animals and assisting Customer through all contact phone numbers and email addresses listed in Customer's account.

Service begins on the date of a successful completed purchase and subscription with a valid credit card and continues for the period of time specified during the purchase. Years are defined as 365 days per 1-year service purchased. Service ends at the expiration of the service (subscription) contract period purchased. After completion of a contract period, Company has no more obligation or responsibility to provide service of any kind for the Customer.

Service is not a GPS system, implanted microchip, or electronic tracking or locating device of any kind.


Ownership of animals

Customer declares that they are the legal owners of the animals for which the ID tags and service are being purchased. Company does not condone nor will be held liable for the purchase of tags and service for animals not owned by the Customer.


Company is Not Responsible for Customer Information


Customer acknowledges that entering the ID tag serial number into the Customer's IDTAG.com web site account is the sole responsibility of the customer, not the Company. Company is not responsible for any of the information contained in the Customer's account. Company makes does not warrant the authenticity or accuracy of the information contained in a Customer's account. The maintenance of accurate and current information in the customer's IDTAG.com Web site account is the sole responsibility of the Customer. Customer will hold Company harmless for any lapse in Service or access to customer web site account which result from any force outside of Company's reasonable control or influence including, but not limited to power outages, Web site hosting interruptions, software problems or Company termination.


IDTAG.com may share any of the categories of non-confidential Customer Information with companies from which a customer has purchased an IDTAG.com pet ID tag. All nonaffiliated companies that act on our behalf and receive Customer Information from us are contractually obligated to keep the information we provide to them confidential, and to use the Customer Information we share only to provide services we ask them to perform or previously agreed upon marketing services. No credit card information will be transmitted outside of IDTAG.com systems at any time.


In addition, we may share any of the non-confidential categories of Customer Information with affiliated companies in order to provide marketing support and other services, such as a service provider that distributes marketing materials. These companies may help us to market our own products and services or other products and services that we believe may be of interest to you. Please note that some of our nonaffiliated and affiliated companies may provide you with additional marketing support or materials for services or products other than those of IDTAG.com.


If you wish to have your information removed from our list of shared customer information, please send a request, in writing, to IDTAG.com: IDTAG.com Data, 555 8th Avenue, Suite 1009, New York, NY 10018.


Company Access of Customer Information


Customer acknowledges that Company employees or agents may access Customer information for the purpose of reporting a lost animal or other business related reasons. Company does not keep or store Customer credit card information unless otherwise authorized by Customer.


Payment:


By selecting a 1 year auto-payment plan, Customer hereby authorizes IDTAG.com to maintain and charge the customer's credit card of record automatically on the date of expiration of the subscription plan. Customer agrees that the card will be automatically charged each year for a new 1 year subscription plan, unless customer contacts IDTAG.com via phone, or email to cancel subscription plan.


Limited Responsibility for Lost and Found Reporting


Company does not guarantee that any lost animal will be found. Company does not employ any service for the purpose of search. No agent of the Company will take an active role in searching for any animal. Company shall have no responsibility to make arrangements for the return of any Animal. Company's only responsibility is to maintain a call center for the purpose of receiving reports of lost or found animals and the maintenance of a Web site and database of customer's contact and pet information.


Limited Liability


Company is not liable for any loss of property, nor for the loss of any animal. Customer will hold Company harmless for any damages, real or perceived, incurred by the Customer as a result of owning an animal, or purchasing ID tags and purchasing the service from the Company. Owning an ID tag and purchasing Service from Company is not a guarantee of animal safety, return, or health. Customer acknowledges that Company has no control, influence or responsibility for the care for any animal.


Company is not an insurance company and does not offer any insurance coverage for any losses, costs or expenses relating to the lost or recovered animal.